Patient, provider and system outcomes are managed, met and reported on.
  • Focus on increasing capacity and improving performance.
  • Ensure transparency through user-friendly reporting on service delivery information and outcomes.
  • Use performance metrics and outcomes to inform planning and delivery.
  • Foster adaptive leadership and governance to facilitate change and collaboration.

Choose the specific policy or program issue, review the possible tools and reports (title, date and precise), select the one that best suits your needs (click learn more for a detailed description) and click on the link to access the on-line resource.

If you would like to share a resource for the Knowledge Centre – contact the CHCA Team at: